Terms and Conditions of Sale
Shipping of orders:
Invitations by Tango Design includes shipping insurance in the shipping fees it charges. It is not possible to voluntarily remove this component of the shipping fee. Since most of the items we ship will require a signature for delivery, we recommend using a shipping address where someone will be available to sign for your order. Work addresses are suitable.
Modification of orders:
Modifications to orders are possible up until the time you approve your proof/s. Please email us anytime or call us between 8:30am and 8:30pm, 7 days with your requirements, which are subject to these terms. Invitations by Tango Design has a flexible approach and will not hold you to any design or order that you place provided we are contacted ASAP with instructions to change your order. Changes to orders may alter the cost of the order. Where this occurs, we will either invoice you for the extra, refund the difference or credit you towards a future order. We will discuss this with you at the time you request your modification/s.
Cancellation of orders:
Cancellations of orders may be possible and payments refunded by contacting us ASAP and are subject to these terms. Invitations by Tango Design reserves the right to refuse cancellation, charge an administration fee, design fee or other fee, where part or all of the services purchased have been used. Where a proof or set of proofs has been issued, a design fee of no less than $110 will be retained. Please email us anytime or call us between 8:30am and 8:30pm, 7 days if you wish to cancel your order.
Design Ownership and Social Media:
We encourage our clients to share photos of our stationery, and love seeing photos on the day as well! We appreciate if you can tag @invitationsbytangodesign when you do. We usually only share sneak peeks of the invitations on social media stories before their wedding date. We typically wait until invites have been sent out before we share on a whole post unless you have given me us permission or/and no personal/real details are shown (I may have changed the main names, or the venue or any of the details)
Governance:
Invitations by Tango Design is located in Queensland Australia and as such is subject to the consumer laws of the State and Nation. Any disputes will be settled using the laws of Queensland and Australia that are in place at the time of purchase. While nothing in these terms is designed to contravene law and we try to update the terms as necessary, changes to legislation may render part or all of this document invalid.
Invitations by Tango Design includes shipping insurance in the shipping fees it charges. It is not possible to voluntarily remove this component of the shipping fee. Since most of the items we ship will require a signature for delivery, we recommend using a shipping address where someone will be available to sign for your order. Work addresses are suitable.
Modification of orders:
Modifications to orders are possible up until the time you approve your proof/s. Please email us anytime or call us between 8:30am and 8:30pm, 7 days with your requirements, which are subject to these terms. Invitations by Tango Design has a flexible approach and will not hold you to any design or order that you place provided we are contacted ASAP with instructions to change your order. Changes to orders may alter the cost of the order. Where this occurs, we will either invoice you for the extra, refund the difference or credit you towards a future order. We will discuss this with you at the time you request your modification/s.
Cancellation of orders:
Cancellations of orders may be possible and payments refunded by contacting us ASAP and are subject to these terms. Invitations by Tango Design reserves the right to refuse cancellation, charge an administration fee, design fee or other fee, where part or all of the services purchased have been used. Where a proof or set of proofs has been issued, a design fee of no less than $110 will be retained. Please email us anytime or call us between 8:30am and 8:30pm, 7 days if you wish to cancel your order.
Design Ownership and Social Media:
We encourage our clients to share photos of our stationery, and love seeing photos on the day as well! We appreciate if you can tag @invitationsbytangodesign when you do. We usually only share sneak peeks of the invitations on social media stories before their wedding date. We typically wait until invites have been sent out before we share on a whole post unless you have given me us permission or/and no personal/real details are shown (I may have changed the main names, or the venue or any of the details)
Governance:
Invitations by Tango Design is located in Queensland Australia and as such is subject to the consumer laws of the State and Nation. Any disputes will be settled using the laws of Queensland and Australia that are in place at the time of purchase. While nothing in these terms is designed to contravene law and we try to update the terms as necessary, changes to legislation may render part or all of this document invalid.